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Sphere is recruiting a Strategic Communications and Membership Director

Established in 1997, Sphere is based on two core beliefs: that all possible steps should be taken to
alleviate human suffering arising out of crisis, and that those affected by crisis have a right to life
with dignity. The Sphere Standards were developed to contribute to the professionalization of
the humanitarian sector, built on a common foundation of humanitarian principles, quality, and
accountability. The Standards are now used by a diverse range of practitioners and organizations
working in humanitarian action to design quality programmes, monitor effectiveness, prepare for
crises in advance, and advocate for improved humanitarian outcomes. It is a common
operational language which allows for any actor to actively contribute to better and more
effective response globally.

In 2017, Sphere transitioned from a hosted project to an independent NGO. Two major factors
drove this decision: to optimize the contribution that Sphere can make in the humanitarian sector
by being more responsive to and supportive of its users and enable a diverse and inclusive range
of the current users to have a voice in the governance and strategic direction of the organization.
This new position is critical to deliver this vision. You will drive a new strategic approach that
fosters dynamic communication with current and potential members, creating an empowered
community aimed at enhancing the application and further development of the Sphere Standards
in their work serving people in humanitarian crises around the world.

You will lead the vision for communicating effectively about Sphere as well as enabling
communication with the members around the use of the Standards. You will also be responsible
for member relations, including outreach, recruitment, retention and implementation of plans
designed to cultivate, maintain, and strengthen the use and effectiveness of the Sphere Standards.

COMMUNICATION – You will lead the planning, development of, implementation and monitoring
of Sphere’s strategic communications. Specifically, you will work with the Communications
Manager to:

  • Develop and implement a Sphere communications strategy to support Sphere’s new “Sphere Effect” proposal
    to Act, Learn and Connect. 
  • Find novel ways to promote the work of the Sphere members’ work on the application of Humanitarian
  • Oversee the continued development of a new and engaging Sphere website. 
  • Expand Sphere’s social media presence. 
  • Lead the production of the monthly e-newsletter, annual report and other special reports as needed.
  • MEMBER RELATIONS – You will work with Sphere’s Membership Officer to manage the
    engagement of new members as well as retention of Sphere members.

  • You are a seasoned professional with demonstrated experience in developing and leading
    strategic communications for non-profit organisations, preferably with global membership
  • You embrace a spirit of problem-solving, communication and entrepreneurship to work with
    and adapt to multiple stakeholders around the world. 
  • Your colleagues describe you as an exceptional communicator and advocate, and you would
    be comfortable representing Sphere at the highest level. 
  • You enjoy working in small teams and enjoy guiding others in their work.  
  • You have excellent oral and written English skills that are articulate and succinct, with other
    working languages as an asset. 
  • You would ideally have experience using Sphere in field operations and policy development,
    as well as hands-on humanitarian field experience in a management or technical role.
  • You will report to Sphere’s Executive Director 
  • You will supervise the Membership Officer and the Communications Manager 
  • You will be based in Geneva (all candidates must hold a valid Swiss work permit) 
  • Your time commitment will be full time. Flexibility on percentage of time will be considered for
    the right candidate.
  • You will start: ASAP
  • Please send your CV and letter of motivation to: recruitment@sphereproject.org including
    ‘Strategic Communication and Membership Director’’ in the subject line.

    Application deadline: 21 June 2018.

    Interviews will be held in the first week of July. Only shortlisted candidates will be contacted.