June 13, 2024
Learning objectives
1. To upgrade HAS’ knowledge and experience of teamwork through practical learning activities;
2. To upgrade HAS’ knowledge and experience of humanitarian action in teams
On completion of this course, you will:
• Articulate what makes for an effective humanitarian case manager
• Describe the steps of humanitarian case management delivery
• Apply a SPHERE approach to your humanitarian case management practice
• Apply a trauma-, resource scarcity and rights remediation approach of SPHERE standards in your humanitarian case management practice.
• Adapt your humanitarian case management delivery to support other populations.
• Better establish and maintain boundaries with clients of the humanitarian assistance.
• Assess and grow your humanitarian case management practice and your office’s humanitarian and relief programmes.
What you learn
• Working Principles – code of conduct, commitments and technical requirements/provisions
• Standards operationalising humanitarian actions/work
• Indicators for measuring the effect and impact of humanitarian action
• Technical, operational procedures for delivery of quality
o Material relief assistance and services (shelter, water, medicines etc).
o Emergency food aid (short-term distribution and supplementary feeding programmes).
o Relief coordination, protection and support services (coordination, logistics and communications).
o Reconstruction relief and rehabilitation (repairing pre-existing infrastructure instead of longer-term activities designed to improve the infrastructure level).
o Disaster prevention and preparedness (disaster risk reduction, early warning systems, contingency stocks and planning).
June 13, 2024